get the edge
contact us
Drop us an email
PHONE SUPPORT
+44 (0) 131 357 6027
Our address
3-5 Melville Street, Edinburgh
EH3 7PE
EH3 7PE
Product Support
Get the most out of your investment with our Knowledge Base.
FAQ
your questions answered
Can I purchase PlayerData GPS outright?
You can't buy PlayerData GPS outright, only on a membership plan. This guarantees you access to all the latest software updates that we develop and you don't need to worry about a warranty period, we will always replace units if you have issues.
Can I use my PlayerData GPS tracker indoors?
Currently PlayerData GPS trackers only work outdoors where they can locate a strong satellite signal. Our units use this positional data to create accurate heatmaps along with other key metrics.
What happens if I change my mind?
If you are unhappy or unsatisfied with your subscription for any reason, please contact our Customer Success Team at support@playerdata.com where they will endeavour to resolve the issue. You may cancel your subscription and return your PlayerData trackers for any reason within 14 days of receipt for a full refund. Find out more about our returns policy.
What is the minimum subscription term?
Every PlayerData subscription is for a minimum of 12 months.
Will the PlayerData app run on my device?
The PlayerData App is Android and iPhone compatible and the web App will run on all popular modern internet browsers.
What happens to my data if I don't renew my subscription?
When your membership runs out, your access to the app becomes read only. You can still access the data for up to 12 months after cancelling your subscription, allowing you to keep your data when you renew during this time. After 12 months, unless you request otherwise we will delete your data in line with our data processing agreement.
Are the GPS trackers assigned to one player?
No, they are interchangeable and can be shared between players. Each player will have their own profile on the app and whenever they use a unit, you can assign it to their profile.
Is PlayerData difficult to setup and use?
Not at all. We pride ourselves on ease of use, you can be up and running in less than a minute. No need for high powered computers or plugging in either, just connect to bluetooth and upload your team's data in 5 minutes.
customer reviews
JOIN A COMMUNITY OF OVER 30,000 ATHLETES
Don't just take our word for it! Discover why so many teams and athletes are loving PlayerData GPS performance trackers.
Workington Athletic FC
I will honestly say I’ve had a few different types of vest over the years, but PlayerData is for me by far the best I’ve had!
Atlanta United 2008 Boys Blue Team
Best GPS system around!
Steyning Town Ladies
Their support service is second to none. Never have to wait, immediate response, polite, helpful, friendly and extremely professional and have fixed any problem I have had with 1 call!
Dudley Sports F.C.
Fantastic product. Fantastic customer service. A must for all sports teams!
Rudgwick FC
We used PlayerData vests and they are seriously impressive bits of kit. Having this kind of information on each individual player at grassroots level is unreal.
Bedford Town FC
Once again fantastic customer service from PlayerData Most companies could learn a thing from them regarding aftercare of clients.
Canvey Island FC
For their superb service and key stats, a big thanks as always to PlayerData.
.webp)
She Can Play
The coaches and players are LOVING the stats.
Hashtag United
Loving the tech; you should see the Hashtag Utd Women group chat when they get their stats after training.
Robbie Savage
It's a fantastic tool to analyze games.
Rochester City FC
Fantastic customer service and a great system that's easy to use and provides detailed statistics that very are incredibly easy to analyse.
Blyth Town F.C.
PlayerData has become an integral part of analysing players’ individual and team performances for us. Both players and management look forward to seeing the stats at the end of training sessions and matches.
Buckswood Football Academy
The players have really bought into the use of the GPS and it has given the coaches some great info to work with.
Ascot United U14 Youth
Easy to use and great customer service. Children love it, parents love it & coaches love it! A friendly competitive atmosphere built overnight. Keep up the good work.
Beauly Shinty Club
Product usabilty first class and customer support is the best I've ever experienced with any business I've ever dealt with.
Dudley Sports F.C.
PlayerData is a fantastic product and a must for any club! So much data is recorded. Fantastic for managers & coaches to work with. #statsdontlie
Laois Camogie
Visualisation of the data is really easy to interpret by both coach and players. Metrics provide key information both in training and matches about our performance, but also load management can be really important.
Maccabi London FC U15 EJA
Brilliant product and even better service. The PlayerData team are exceptional.
Stockport County F.C.
Great product & first class customer service! The players love having their stats after every session and it helps our coaches monitor player progress too.
Cleator Moor Celtic F.C.
The devices have been excellent and easy to use. We had one or two slight hitches, but simply resolved after a short period.
Hayes & Yeading United F.C.
Great customer service! Always on hand to help with any queries 👏👏👏
Real Holmsdale F.C.
The data we get is amazing and that there's always a new feature in the works
Orkney F.C.
Extremely useful and the players love comparing stats.
Finnart Football Academy
One of the best pieces of kit we have bought. The difference in efforts and competition to see who can cover the most distance and top speed has been great.
Guiseley AFC
Great product that gives us all we need by way of data, this is backed up by great support when needed
GAA Periodization
The GPS trackers are fantastic. Really loving them so far and really easy to use.
Brentwood Town FC
I've used loads of other GPS solutions and PlayerData is easily the best. Always good support and the app is brilliant.
Windscale AFC
We’ve loved using the units and being able to access the data has been a huge positive when assessing our performances. Customer Service is excellent at all times. I’m a huge fan!
Turriff United FC
Very valuable and informative data for the coaches to work through, which is very impressive.
Taibach RFC Youths
So simple to set up and use and easy to assign them to individual players. The data results are fantastic and easy to understand on the intuitive mobile App. Highly recommended.
Workington Athletic FC
I will honestly say I’ve had a few different types of vest over the years, but PlayerData is for me by far the best I’ve had!
Atlanta United 2008 Boys Blue Team
Best GPS system around!
Steyning Town Ladies
Their support service is second to none. Never have to wait, immediate response, polite, helpful, friendly and extremely professional and have fixed any problem I have had with 1 call!
Dudley Sports F.C.
Fantastic product. Fantastic customer service. A must for all sports teams!
Rudgwick FC
We used PlayerData vests and they are seriously impressive bits of kit. Having this kind of information on each individual player at grassroots level is unreal.
Bedford Town FC
Once again fantastic customer service from PlayerData Most companies could learn a thing from them regarding aftercare of clients.
Canvey Island FC
For their superb service and key stats, a big thanks as always to PlayerData.
She Can Play
The coaches and players are LOVING the stats.
Hashtag United
Loving the tech; you should see the Hashtag Utd Women group chat when they get their stats after training.
Robbie Savage
It's a fantastic tool to analyze games.
Rochester City FC
Fantastic customer service and a great system that's easy to use and provides detailed statistics that very are incredibly easy to analyse.
Blyth Town F.C.
PlayerData has become an integral part of analysing players’ individual and team performances for us. Both players and management look forward to seeing the stats at the end of training sessions and matches.
Buckswood Football Academy
The players have really bought into the use of the GPS and it has given the coaches some great info to work with.
Ascot United U14 Youth
Easy to use and great customer service. Children love it, parents love it & coaches love it! A friendly competitive atmosphere built overnight. Keep up the good work.
Beauly Shinty Club
Product usabilty first class and customer support is the best I've ever experienced with any business I've ever dealt with.
Dudley Sports F.C.
PlayerData is a fantastic product and a must for any club! So much data is recorded. Fantastic for managers & coaches to work with. #statsdontlie
Laois Camogie
Visualisation of the data is really easy to interpret by both coach and players. Metrics provide key information both in training and matches about our performance, but also load management can be really important.
Maccabi London FC U15 EJA
Brilliant product and even better service. The PlayerData team are exceptional.
Stockport County F.C.
Great product & first class customer service! The players love having their stats after every session and it helps our coaches monitor player progress too.
Cleator Moor Celtic F.C.
The devices have been excellent and easy to use. We had one or two slight hitches, but simply resolved after a short period.
Hayes & Yeading United F.C.
Great customer service! Always on hand to help with any queries 👏👏👏
Real Holmsdale F.C.
The data we get is amazing and that there's always a new feature in the works
Orkney F.C.
Extremely useful and the players love comparing stats.
Finnart Football Academy
One of the best pieces of kit we have bought. The difference in efforts and competition to see who can cover the most distance and top speed has been great.
Guiseley AFC
Great product that gives us all we need by way of data, this is backed up by great support when needed
GAA Periodization
The GPS trackers are fantastic. Really loving them so far and really easy to use.
Brentwood Town FC
I've used loads of other GPS solutions and PlayerData is easily the best. Always good support and the app is brilliant.
Windscale AFC
We’ve loved using the units and being able to access the data has been a huge positive when assessing our performances. Customer Service is excellent at all times. I’m a huge fan!
Turriff United FC
Very valuable and informative data for the coaches to work through, which is very impressive.
Taibach RFC Youths
So simple to set up and use and easy to assign them to individual players. The data results are fantastic and easy to understand on the intuitive mobile App. Highly recommended.
Workington Athletic FC
I will honestly say I’ve had a few different types of vest over the years, but PlayerData is for me by far the best I’ve had!
Atlanta United 2008 Boys Blue Team
Best GPS system around!
Steyning Town Ladies
Their support service is second to none. Never have to wait, immediate response, polite, helpful, friendly and extremely professional and have fixed any problem I have had with 1 call!
Dudley Sports F.C.
Fantastic product. Fantastic customer service. A must for all sports teams!
Rudgwick FC
We used PlayerData vests and they are seriously impressive bits of kit. Having this kind of information on each individual player at grassroots level is unreal.
Bedford Town FC
Once again fantastic customer service from PlayerData Most companies could learn a thing from them regarding aftercare of clients.
Canvey Island FC
For their superb service and key stats, a big thanks as always to PlayerData.
She Can Play
The coaches and players are LOVING the stats.
Hashtag United
Loving the tech; you should see the Hashtag Utd Women group chat when they get their stats after training.
Robbie Savage
It's a fantastic tool to analyze games.
Rochester City FC
Fantastic customer service and a great system that's easy to use and provides detailed statistics that very are incredibly easy to analyse.
Blyth Town F.C.
PlayerData has become an integral part of analysing players’ individual and team performances for us. Both players and management look forward to seeing the stats at the end of training sessions and matches.
Buckswood Football Academy
The players have really bought into the use of the GPS and it has given the coaches some great info to work with.
Ascot United U14 Youth
Easy to use and great customer service. Children love it, parents love it & coaches love it! A friendly competitive atmosphere built overnight. Keep up the good work.
Beauly Shinty Club
Product usabilty first class and customer support is the best I've ever experienced with any business I've ever dealt with.
Dudley Sports F.C.
PlayerData is a fantastic product and a must for any club! So much data is recorded. Fantastic for managers & coaches to work with. #statsdontlie
Laois Camogie
Visualisation of the data is really easy to interpret by both coach and players. Metrics provide key information both in training and matches about our performance, but also load management can be really important.
Maccabi London FC U15 EJA
Brilliant product and even better service. The PlayerData team are exceptional.
Stockport County F.C.
Great product & first class customer service! The players love having their stats after every session and it helps our coaches monitor player progress too.
Cleator Moor Celtic F.C.
The devices have been excellent and easy to use. We had one or two slight hitches, but simply resolved after a short period.
Hayes & Yeading United F.C.
Great customer service! Always on hand to help with any queries 👏👏👏
Real Holmsdale F.C.
The data we get is amazing and that there's always a new feature in the works
Orkney F.C.
Extremely useful and the players love comparing stats.
Finnart Football Academy
One of the best pieces of kit we have bought. The difference in efforts and competition to see who can cover the most distance and top speed has been great.
Guiseley AFC
Great product that gives us all we need by way of data, this is backed up by great support when needed
GAA Periodization
The GPS trackers are fantastic. Really loving them so far and really easy to use.
Brentwood Town FC
I've used loads of other GPS solutions and PlayerData is easily the best. Always good support and the app is brilliant.
Windscale AFC
We’ve loved using the units and being able to access the data has been a huge positive when assessing our performances. Customer Service is excellent at all times. I’m a huge fan!
Turriff United FC
Very valuable and informative data for the coaches to work through, which is very impressive.
Taibach RFC Youths
So simple to set up and use and easy to assign them to individual players. The data results are fantastic and easy to understand on the intuitive mobile App. Highly recommended.
.webp)
