PlayerData Limited and PlayerData Inc.
PlayerData Limited (registered in Scotland, SC571960) and PlayerData Inc. (a Delaware corporation) (together "PlayerData", "we", "us", "our") are committed to protecting personal data. This Notice explains how we collect and use personal data through our website (www.playerdata.com), the PlayerData App, and EDGE devices and other PlayerData equipment ("Equipment") (together, the "Services").
How we handle your personal data depends on how you interact with us. This is important — it affects who you should contact if you have questions about your data.
In most cases, PlayerData provides its Services to sports clubs and entities, teams, educational institutions and other similar organisations ("Customers"). Where a Customer uses our Services to collect performance data about athletes and other users ("Authorised Users"), the Customer is the data controller of that performance data. PlayerData processes it only on the Customer's documented instructions, under the data processing terms attached to or included within our Terms of Service ("DPA").
If you are an Authorised User of a Customer's account — typically an athlete, coach or team member — your primary contact for questions about your personal data is the organisation that is our Customer (usually your club, team or organisation that you are affiliated to). We are not responsible for the Customer's own privacy practices.
We are the data controller when we collect and use personal data for our own purposes, including:
The Services may include features that PlayerData operates as data controller, including a "Leaderboard" (which displays selected performance data of Authorised Users) and the "Recruitment Platform" (which makes Authorised User's profiles visible to registered scouts) (together, "Data Sharing Features"). Where an Authorised User is enrolled in a Data Sharing Feature — whether by submitting a request through the Software, or by the Customer enrolling that Authorised User on the basis that the Customer has the necessary consent or other lawful basis — PlayerData processes the relevant Personal Data as controller for the purpose of operating that feature. The Customer may at any time disable any or all Data Sharing Features for its Authorised Users.
Heart rate data is health data and is subject to additional protections under applicable data protection laws. PlayerData only processes heart rate data as a processor acting on Customer instructions. Customer must confirm that it holds a valid basis under applicable law to instruct such processing. PlayerData does not collect or use heart rate data for its own purposes.
Where a Customer and its Authorised Users use third-party heart rate monitoring equipment, PlayerData accepts no liability for the accuracy or security of data generated by equipment it did not supply.
Where we act as processor, we process personal data on the Customer's instructions under our DPA.
Where we act as controller and you are located in the UK, European Economic Area or Switzerland, our legal bases for processing are:
Where we act as processor, we process personal data on the Customer's instructions under our DPA.
The Data Sharing Features (see When we act as a data controller in section 2 above) are features that PlayerData operates as data controller. Authorised Users may be enrolled either by submitting an in-app request, or by the Customer enrolling them with the necessary consent or other lawful basis. Where you are enrolled:
We share personal data only in the following circumstances:
We do not sell personal data to third parties. See Section 8 for details of the safeguards in place for international transfers.
We may transfer personal data internationally, including: (a) between PlayerData Limited (UK) and PlayerData Inc. (US) for support and engineering purposes; and (b) to service providers and sub-processors that support our Services and are located outside your jurisdiction. In addition, US customer data is currently hosted on UK infrastructure operated by PlayerData Limited. This hosting arrangement may change as our business develops; where it does, we will ensure that appropriate safeguards are in place to maintain the same level of protection.
Where we transfer personal data, we ensure that appropriate safeguards are in place to protect the data in accordance with applicable data protection laws. Depending on the nature and destination of the transfer, we use one or more of the following mechanisms:
For further information or to request a copy of the transfer safeguards, contact dataprotection@playerdata.com.
PlayerData implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include encryption of data in transit and at rest, access controls, regular security testing, and staff training.
Please be aware that the transmission of information via the internet is not always completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the complete security of your data transmitted to us electronically; any transmission is at your own risk.
Where PlayerData acts as a processor, security obligations are set out in the relevant DPA. Where video content is recorded using PlayerData camera equipment, footage is stored locally on the device prior to upload. Physical security of the device and locally-stored content during that period is the responsibility of the Customer.
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Our standard retention periods are set out below.
After the applicable retention period, personal data is securely deleted or anonymised.
PlayerData uses cookies and similar technologies on its website. Cookies are small files placed on your device that help the website function and allow PlayerData to understand how it is used.
PlayerData uses three categories of cookies:
When you visit PlayerData's website, a cookie consent banner will allow you to accept or decline non-essential cookies. You can update your preferences at any time via the cookie settings link in the website footer.
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Notice does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
PlayerData's Services are deployed primarily by sports clubs, teams and educational institutions to their members, including children. In this context, the Customer is the data controller and is responsible for providing appropriate notices and obtaining any consents required by applicable law before enrolling children in the Services. PlayerData processes children's personal data only on the Customer's documented instructions under the DPA.
Where PlayerData acts as data controller, including where Equipment is purchased directly and when operating Data Sharing Features, the following minimum ages apply:
Where an Authorised User is under 18, regardless of whether parental consent was obtained at account activation, PlayerData requires verifiable parental consent for all users under 18 before enrolment in this feature.Where an Authorised User under 18 is to be enrolled in the Recruitment Platform, PlayerData additionally requires verifiable parental consent regardless of the minimum age threshold above, given the nature of that feature.
If we become aware that we have collected personal data from a child below the applicable minimum age without appropriate consent, we will delete it promptly or seek to obtain consent where permitted by law.
Parents and guardians may exercise rights over their child's data — including access, correction and deletion — by contacting dataprotection@playerdata.com. The general rights described in Section 14 apply equally to children's data where PlayerData is the controller.
Depending on your location, you may have the following rights:
To exercise any right, contact dataprotection@playerdata.com.
Your rights in respect of your performance data should be exercised with the organisation that is our Customer (usually your club, team or organisation) in the first instance, as they are the data controller. PlayerData will cooperate with the Customer to fulfil data subject requests as required under the DPA.
If you wish your performance data to be transferred to another club or organisation, please contact your current club or organisation. Because they are the data controller, the decision whether to transfer, what to transfer and to whom rests with them. PlayerData cannot action such a transfer without the Customer's instruction.
PlayerData may also provide an in-app export function through which you can take a copy of your performance data. The availability of this function depends on your Customer's settings, and does not affect any of the rights described above.
If you have a concern about how PlayerData handles your personal data, PlayerData would welcome the opportunity to address it first — please contact dataprotection@playerdata.com.
You also have the right to complain to the relevant supervisory authority for your location. For UK users this is the Information Commissioner's Office at ico.org.uk. For EEA users, this is the data protection authority in your country of residence. For US users, this is the relevant state Attorney General or consumer protection authority; California residents may contact the California Privacy Protection Agency at cppa.ca.gov.
PlayerData Inc. serves customers in the United States. US privacy law varies by state and PlayerData monitors its obligations as its US business develops.
PlayerData applies the same data protection standards globally, including the principles of purpose limitation, data minimisation, security, and individual rights of access and correction, regardless of where a user is located.
PlayerData is not a covered entity or business associate under HIPAA. Heart rate data collected through the Equipment does not constitute protected health information within the meaning of HIPAA.
Where you have purchased Equipment directly from PlayerData (not through a club or team), PlayerData acts as data controller of your personal data, and all sections of this Notice apply to you directly.
As a direct customer you may, through the PlayerData App:
To exercise your data rights or to request deletion of your account, contact dataprotection@playerdata.com.
We will post updates to this Notice on our website. For material changes, we will notify Customers directly. Continued use of the Services following notification of a material change constitutes acceptance.
PlayerData Limited, 3–5 Melville Street, Edinburgh EH3 7PE
PlayerData Inc., 2 Oliver Street, Boston MA 02109 US callers may also reach us at +1 888-413-6220.
Email: dataprotection@playerdata.com
Version 3.0.0 | Effective Date: 8th June 2026